Frequently Asked Questions

We work with all kinds of organisations and businesses, from startups and scale-ups to those already established.

That includes brands, agencies, charities, and public sector teams.

If you want research that's easy to understand and actionable, we can help.

We offer quantitative, qualitative, and mixed-methods research - depending on your specific needs.

This includes survey design and analysis, segmentation, usage and attitude (U&A) studies, pricing research, and secondary research.

We also support concept and message testing, and explore behaviours or perceptions through open-ended responses or existing data.

If you're not sure what method is right for the questions you're asking, we can help.

All projects start with a free 30-minute consultation to understand what you're looking to find out, what you already know and what decisions you want to be able to make.

From there, we agree on a plan and get started - whether that's designing something from scratch or working with data you already have.

Deliverables are shaped to suit individual projects but typically include project check-ins, a results walkthrough session, a slide deck you can share internally, and/or data tables if you'd prefer to put things together yourself.

Timelines vary depending on the type of research, the complexity of the brief, and whether we're working with new or existing data.

Some projects can be turned around within two weeks; others may take longer. The free consultation helps us understand what's needed and how long it's likely to take.

After that, we'll give you a clear timeline upfront so you know what to expect and when to expect it.

Yes! We can analyse data even if it wasn't designed by us, provided that it's GDPR-compliant.

We're happy to sign a non-disclosure agreement to ensure your data remains confidential and won't be shared or reused in any form.

We'll assess the quality of the data, clean it if needed, and extract clear insights based on your goals.

If the data has limitations, we'll flag them and suggest ways to fill any gaps or strengthen your findings.

Absolutely. You might have an idea but aren't sure how to get what you need, or know you've got questions but can't quite pin them down.

That's completely normal, and it's exactly why we offer you a free 30-minute consultation.

From there, we can recommend the most useful approach without any pressure to go ahead.

Short answer: we offer both.

You may just need help with a one-off project, like report automation or running a single piece of research.

Or you might be looking for a longer-term research partner who can support you across multiple briefs over time.

Either way, we'll shape the work around what you need.

Our pricing depends on the scope and complexity of the work.

Once we've understood what you need, we'll give you a clear quote upfront with no hidden costs or surprises.

If you're working to a particular budget, we're happy to explore how we can shape the work around it.

Click here for a general overview of our starting rates.

We don't conduct research, data collection, or analysis for student dissertations or theses.

We do, however, support universities and academic institutions with commissioned research, whether through internal teams or institution-wide projects.

If you're looking for institutional research support, we'd be happy to chat.